We have recurring tasks that, once marked complete, all of a sudden get a start time attached to them for the next recurrence. We did not set up the original task with a start time, so I need to figure out why the next occurrence has a start time attached. This is happening for nearly all recurring tasks and the problem started approximately within the last week. I also cannot get in to Asana support. I keep getting a Salesforce error page. I’ve tried chatting via an incognito window and I also get an error in the chat.

Welcome, @Candace_Toth, Others have also experienced this. I’ve merged your post into that existing thread; please have a look at the other posts here. But as recommend in one of those, please contact Support but, apologies, they have a temporary procedure described in the following post: [image] Try the new Asana Help Center! News Hi everyone, it looks like the length of the thread is causing some confusion, so I’ll close this topic and highlight the workaround currently in place to make things clearer. Some users are currently running into an authentication error when trying to log into our new Help Center. We are actively working on this and we’ll let you know once a fix is in place. In the meantime, please kindly use these workaround solutions to get in touch with Support: Option 1: Access our Help Center in an inc… Thanks, Larry

Recurring Tasks Getting Start Time Added

Asana Community Ask the Community

Larry_Berger_lpb Split this topic 14 October 2024 18:58 2

2 posts were merged into an existing topic: Due times randomly assigned to recurring tasks

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Due times randomly assigned to recurring tasks Closed	37	1329	16 January 2025
Due times randomly assigned to recurring tasks?? Ask the Community	1	148	2 October 2024
Delay Task Generation After Completing Recurring Task Product Ideas	9	3233	16 August 2021
How to disable Asana automatically adding a time to tasks Ask the Community tasks	0	240	28 October 2024
Recurring tasks created in a past don't create a new one (recurring) task after their completion Ask the Community subtasks , tasks , recurring-tasks	3	1831	12 July 2019

Recurring Tasks Getting Start Time Added

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