Recent update: Teammates can't complete tasks unless they actually follow a project.

With the recent update, we are finding that a person needs to actually be a follow of an individual Asana project in order to complete subtasks, which is a serious disadvantage to the way we do our work. Can this be reversed or undone somehow without adding every single team member to every single Asana project?


@Rebecca_McGrath @Emily_Roman which update would that relate to? thanks

Thanks for looking into this!

Hi @Amber_Snow, welcome to the Asana Community forum :wave:t2:

The inability for users to complete subtasks is not the result of a recent update. Could you please confirm what type of permissions these users have? If this is a comment-only project, it is expected that the users cannot complete tasks/subtasks.

Looking forward to hearing back from you :slight_smile:

Hi Rebecca, Thanks for the reply! Something definitely changed within Asana recently, around the same time as the color scheme update. We have been using Asana for 5 years at our company. I’ve checked to ensure that the users have edit permission to the appropriate sections where projects live in Asana. I’ve even tried removing them and re-adding them, and they are still unable to mark off the subtasks like everyone has been able to in the past, unless they are added to the individual project.

I believe we have found the issue and rectified on our end. Thank you for your help. If this pops up again I’ll comment here!

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Happy to hear that you’ve gotten to the source on your end, @Amber_Snow! Please feel free to reach out if you need anything else from us :slight_smile:

What was it? Please share to help others.

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