Power BI App Refresh Fails/Clears Data

Hello,

Using PowerBI desktop I am able to connect to my Asana portfolio and publish to BI without issue. However, if I refresh the data model (either manual or scheduled refresh) within the BI web reporting the report returns no data. I have to go back into BI desktop, refresh the data from there, then publish again to get the data back. I have my credentials loaded and didn’t get any notification that the refresh failed, just see a lack of data.

How can I fix this so that it can automatically refresh?

Thanks