Dear Asana community,
we have not received feedback from the Asana Team on a critical billing error since 2 week! After multiple follow ups we are still lacking any response to our problem.
Does anyone know what is going on?
Best,
Max
What might be going on is that when you reply to the Support email thread before Asana replies to you, you may be pushed to the bottom of the queue.
@Vanessa_N, Any chance you can help?
Thanks,
Larry
1 Like
Hi @SKYVE_Admin, sorry to hear about the delay in getting an answer from our Support team. They are currently handling a high volume of requests. I see that they have since replied to you. If you don’t find their reply in your inbox or spam folder, let me know and I can ask them to resend it!
1 Like
This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.