No permission to update Priority from My Tasks view?

English Forum Critical Bugs Closed
1

Pseudo-repost from a reply I sent on the API forum…

Hi.

I use Asana (for free) for myself to organize my day to day activities.
I am the only user of my Asana instance and always have been.

As of the 12th of December I can no longer edit the priorities of tasks in I write in ‘My tasks’.

When I hover over the item in the Priotity column It reads “You don’t have permission to update this field”.

Since then I’ve made some additional observations:

  • I can update the priority of a task through a particular Project. However I also can’t see the change in priority when viewing from My tasks.
  • I can update the priority of a task specifically through the Task View on the right side of the screen through the ‘My tasks fields’ Priority dropdown menu.

I suppose that latter observation is kind of a viable workaround, but it’s pretty unintuitive and and slow and requires extra clicks…

So long story short. How do I get my fully-functional priority column back?

On a sidenote, I suspect my issue may have to do with the following change:

2

@Dani34,

It sounds like the Priority field in My Tasks is not the same Priority field in the project.

If you edit the custom field’s name of one of them, I bet the other location won’t reflect that, providing they’re unique.

To have tasks in multiple locations (multi-homed, My Tasks) share a custom field, you need to edit the custom field and click the checkbox to make it an org-wide (not local) custom field.

There are other posts here about addressing this, but you’ll have to do that manually, first sorting by the to-be-removed custom field’s values, then using multi-select to update each batch of unique values.

Thanks,

Larry

3

It sounds like the Priority field in My Tasks is not the same Priority field in the project.

The vast majority of my tasks ONLY exist in My Tasks.
Very few of my tasks are connected to a project.

As a Free user, I don’t think I actually have the ability to fiddle with custom fields. I basically just get greeted with upgrade notices.

So I have only ever used the standard priority field that is provided by Asana.

4

Indeed just to verify:

The Priority field I am trying to edit is defined as:

Priority - Asana-created. Track the priority of each task.

It’s the bog-standard priority field.

5

In that case, Try these troubleshooting steps, then please create a support ticket: see How to contact our Support Team.

Thanks,

Larry

1 Like
6

I’m having exactly the same issue under the same conditions that Dani34 has described. Same timeline. Worked on December 11, stopped working on December 12.

7

Update: I activated the free trial of the “Starter” plan and the Priority column in My Tasks works again as it did before Dec 12 on the free plan.

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I activated the free trial of the “Starter” plan

Hmm… good to know, but not really the solution I am looking for :confused:

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Im also experiencing the same problem. Started on Dec 17. Looking for solution

10

Hello I am having the same issue. This looks like a bug

11

Hi all, just curious whether everyone who is experiencing this issue is on the free plan?

The Priority field is the only one available on the free plan and if you can’t edit in List view but can edit in the Task details pane, then this sounds like a bug to me.

Pinging @Forum-team to review and escalate!

2 Likes
12

Hi everyone, sorry for the trouble, and thank you for bringing this to our attention. I’ve been able to replicate the issue on my end and have escalated the case to our Developers for further investigation.

In the meantime, it’s still possible to edit the priority from the task pane. I know this isn’t ideal, but it can serve as a workaround until the issue is resolved. :slight_smile:

4 Likes
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Yay!

14

Hi everyone! Our Developers have deployed a fix for this issue. Testing on my end, I can now edit the values of the My Tasks priority field :slight_smile:

Thanks again for flagging this!

2 Likes
15

It works again for me.
Yay! Thanks.

2 Likes
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