Managing "junk" notifications in inbox

English Forum Tips and Tricks
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I have 2 notifications that I get a LOT of that I’d like to get to stop.

First— I get inbox (Asana) notifications that “Team Member Moved Project from This Section to That Section”. This happens daily, many times, as tasks move through the project, and I don’t need all that info. I’ve gone to that Project and unchecked all the “Manage Notification” boxes on there but I still get these inbox notifications. I still need to remain in that Project, and I still need to be a collaborator on those tasks, but nobody in the company wants to see a constant stream of fire ants in our inbox saying “task was moved from one section to another”. How can we turn that particular notification off?

Second— I get email notifications every time someone uses a Project Template that I created. I have all the “notification” checkboxes unchecked. Very soon, we’re going to release that Project Template company-wide and I’m going to have 15 people duplicating that project. I need to be able to access/edit the Project Template, so how do I stop these emails? I tried removing myself from the Project, but discovered that I had basically turned that project into an unkillable, uneditable monster. Not even the Admin of our company could edit the thing lol, nor delete it. So how do I stop the coming flood of emails?

1 Like
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Hey @Matt5 if you are a collaborator on tasks, you will get those notifications. Do a multi-select and remove yourself as a collab.

Are they duplicating the project or creating a project from the template? The former you will get notifications, the latter you should not.

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Well, unfortunately I have to remain a collaborator on those tasks, so I suppose I’m stuck with it.

Regarding the #2, I am definitely using a Project Template and not “duplicating” even though I did inadvertently use the word “duplicate”. So, I’m definitely getting an email when the template is used. I’ve done it 6 times today.

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Are others duplicating rather than using template? Might want to reach out to support@asana.com

If you do not need to be the collaborator for every event on a task, then perhaps

a) set up rules to @mention you only from certain events
b) if you want that for reporting, consider using dashboard to get you data and then review individual tasks as needed?

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Maybe I do need to reach out to them. Nobody else is using the project template yet, we haven’t “released” it. Every time I use the template, I get an email. I’ll have a coworker use the template and see if it emails me.

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Right, you get an email when you create the project. But not whenever anyone else does from the template, correct?

Agree having the email notification that you just used a template is a bit redundant and should go away.

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