Major Outage 01/22/19

outage

#1

Briefly describe (1-2 sentences) the Bug you’re experiencing:
I’m unable to access Asana apps this morning. I know there was an outage yesterday. Is anyone experiencing issues this morning as well?

Browser version: Mobile android app, Edge and chrome


Error Messages / Server down?
Email tasks not working
Connection Issue with Asana Mobile App?
#2

Hi @Katie_Reynolds and thanks for the report. We’re unfortunately experiencing an outage at the moment. Please keep an eye on https://trust.asana.com/ for the latest updates! Than you so much for your patience!


#3

My Email In tasks isnt working.

Ive tested it in various ways.

Anyone else finding this?


#4

Asana is currently down - that’s likely the issue. Looks like it’s mostly back up now, though. See:
https://trust.asana.com/


#5

Hello,

I cannot get into my app. Please email me if you have a solution to the error message 503 that I am receiving.


#6

Hi @Tyler_Karlstad and apologies for the trouble; we have experienced some difficulties today, which probably explains why you’re running into this message. For the latest updates, have a look at https://trust.asana.com/. Again, so sorry for the trouble!


#7

I’m having issues with Asana on my mobile app showing projects but not tasks? Anything going on?


#8

Same issue here


#9

We are still having issues connecting through web. It keeps going and coming back. I noticed that there was an outage in the morning but it seems it is not fixed completely.


#10

Correct @Ritu_Sharma, we’ve been experiencing some difficulties today, for more details and to follow on the latest updates, have a look at https://trust.asana.com/. So sorry for any inconvenience caused!


#11

Intermittently down for us today up to this minute. Seems something in the maintenance that ran early this morning caused an issue.


#12

Moving this thread to #bugs:resolved-bugs in the Forum; our team will soon release a post-mortem blog article to communicate further regarding this outage; I’ll make sure to post here when they do!