Long file name cause 502 error while downloading

English Forum Bugs Closed
1

Briefly describe (1-2 sentences) the Bug you’re experiencing: We upload some PDF files with long name. When we try to download this file - 502 error appear. Then we upload the same file but rename it with short name and try to download it - it works.

Steps to reproduce: maybe there should be restriction on filename length while uploading to avoid this problem. Or it should be fixed :slight_smile:

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Upload screenshots below: screenshots with file which cause 502 error while downloading

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photo5445214543971204221731×545 51.5 KB

2

Hi @admin33, welcome to the Asana Community Forum :wave:

I suggest reaching out to our Support team as they have access to additional tools that we don’t have to be able to look into this further for you :slight_smile:

3

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