List of templates not up-to-date when convert task to project using a template

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1

Briefly describe (1-2 sentences) the Bug you’re experiencing: List of templates not up-to-date when convert task to project using a template

Steps to reproduce:

  • Create few templates
  • Create a project with a task
  • Select the task and chose convert to project
  • Select using a template
  • Open the liste of template : this list do not includes all the available template of the workspace (neither of the team)

Browser version: Chrome Version 111.0.5563.65

2

Welcome back, @Fabien_Moreno,

I just followed your reproduction steps and I cannot get your error to occur.

Is there any chance you don’t have access rights to some of these templates?

Can you see the templates when you go to create a new project from a template directly (not from converting a task)?

Have you tried Asana supported browsers and troubleshooting steps | Product guide • Asana Product Guide?

Perhaps @Vanessa_N will reply here, or you can try reporting to support@asana.com.

Thanks,

Larry

3

Hello
It looks like there is a clear issue.
I have updated my browser and tried to connect in incognito mode as well.
Looks like only old template version are listed in the dropdown.
I am owner and with full access to teams and template.
I am able to use the template while creating a new project.
Can you please investigate my account ?
Regards,

4

Please email support@asana.com who will have access to help you.

Thanks,

Larry