Leave Comments not possible - Message "Asana needs to be reloaded"

Hello,

When trying to leave a comment on certain tasks we get the below screenshot. We reload Asana, we also cleared cookies, etc but nothing works.

Access is granted to the specific project so I don’t know what else to do.

Upload screenshots below:
image

We’re getting the same.

Hi @Michael_Davey and @Penelope_Christodou1, thanks for reporting this issue! Could you please try the troubleshooting steps listed below to see if any of these resolve the issue?

If the issue persists, please let me know and I’ll look into this further for you :slight_smile:

1 Like

Hi @Michael_Davey, @Penelope_Christodou1 as we haven’t heard back from you just yet, I’ve gone ahead and moved this post to the Closed section.

Please feel free to reach back out if you have any more information or, you can contact our Support team with the unique error phrase recieved and they’ll look into the root cause of this for you :slight_smile: