Is anyone else havin automation issues with Asana’s new ultra-restrictive email policy?
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Can you expand on what your problem is? I don’t see the link between automation and email policy.
Yeap. I’ve lost my work account with this “feature”. All personal projects, personal task settings - everything. It’s been a day since we wrote to support about this problem. They’re still silent.
I don’t think you lost anything, you simply have to log into Asana using all your different emails at least once. Then using the “multiple account” feature (top right corner) you can show again next to each other. One of my client thought the same and by logging in they got everything back
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Unfortunately, in my case it is not so. When I tried to log in from the old email, a new account was created. There was no “Login” button, only “Register”.
Besides, I don’t have quite the same account on the forum. The number 1 at the end of my current name didn’t just appear by chance - the user Denis Kovalev exists, but I can’t log in to the forum under the same forum account from my previous email.
In short, it’s an unpleasant mess.
@Denis_Kovalev1 - I definitely understand it was a messy process.
I help manage quite a few client accounts across a couple dozen Asana orgs, and it was still confusing for me too.
In case it’s helpful, Asana sent all affected users instructions about what to do. Maybe those will be helpful for reference. (I don’t work for Asana — just trying to be helpful)
Here’s the first email you should have received:
And here’s the 2nd email you should have received (the activation email):
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Thank you for trying help. But I recieved no one email like above. And I checked Spam too. It’s just happened =)
Hi @Denis_Kovalev1, thanks for reaching out and reporting this!
If you had multiple email addresses linked to your Asana account in the past, they were split into separate accounts after the recent update to our email policy. However, you should still be able to log in to each account separately. Unfortunately, we don’t have the tools in the Forum to verify the current state of your accounts or recover access to your previous Asana account, but if you have already reached out to our support team, they will contact you shortly with more details!
but if you have already reached out to our support team, they will contact you shortly with more details!
I recieved 6 emails with the same spam-bot answer. Nothing more.
I didn’t expect the asana support to be like this.
I really don’t know how else to reach support team. 
I am using Google Workspace and have filters setup to automatically forward certain incoming emails to x@mail.asana.com. With the new email policy those are now being rejected because Gmail filters that forward emails don’t actually act as a forward, i.e. As if I did the forwarding. To Asana, the filter forwarded message retains the inbound sender’s email (not mine as it would be if I manually forward the message).
Is anyone else having an issue like this? Any recommended solutions or workarounds?
I am using Google Workspace and have filters setup to automatically forward certain incoming emails to x@mail.asana.com. With the new email policy those are now being rejected because Gmail filters that forward emails don’t actually act as a forward, i.e. As if I did the forwarding. To Asana, the filter forwarded message retains the inbound sender’s email (not mine as it would be if I manually forward the message).