Image file not loading when dragging file into task prematurely

Hello,

We noticed this morning that when you drag an image file into an asana task, it does not appear to actually attach to the task. If you use the standard paper clip to upload, it works, but not when you drag the file from a different window.
CleanShot 2024-07-05 at 08.43.05

Is anyone else experiencing this? Any known issue / solution?

Hi @Kelsea_Lopez, thanks for reaching out!

I just followed the steps and the attachment was added successfully. This could be a glitch with the browser See gift attached:

attachments

I recommend you following these quick troubleshooting steps and if the issue persists, please contact our support team so we can investigate further :slight_smile:

1 Like

@Emily_Roman your gif doesn’t include the critical part: you need to click “Create” before the image is fully loaded…