I’ve had a ticket in since June requesting very simple billing support and their CSR keeps taking weeks to reply, and each time asserts that it’s resolved without having addressed the issue. This is infuriating. How do I escalate this? I’m about ready to get a Speak to the Manager haircut and start emailing executives.
Hi team,
We sincerely apologize for the delay in response. We appreciate your patience and understanding in these times.
I am closing this thread because I received a confirmation that the support team has already responded to your ticket.