Google Drive comments not syncing to Asana Tasks?

Is anyone else noticing when comments are left in a linked Google Docs, they do not show up in the Asana task?

Hi @Liv_Tillema , did this stop working recently for you? Can you try uninstalling and reinstalling the Google Drive app in your project, from the Customize menu > Apps?

Hi Richard! Not sure how or why but 2 days later comments were synced. Although the comments don’t come through, collaborators/assignee still get a notification a comment was left. Is this a new feature/roll-out? First screenshot is the update to a task (this used to be the actual comment left in Google drive) and the second screenshot is the notification in the Asana Inbox.


Hi @Liv_Tillema , I take it the Google Drive app has been added to the project, right?

I’m not quite sure (I don’t personally use Google tools) so pinging the @Forum-team who may have some insights.

Yes it’s been added to the project.

Hi @Liv_Tillema

Sorry to hear you’re experiencing this. Could you please contact our customer support team? They can check your settings and confirm whether this issue is related?

Thanks for flagging @Richard_Sather