We are getting this error message when we open the Asana app or go to the webversion:
504 ERROR
The request could not be satisfied.
CloudFront attempted to establish a connection with the origin, but either the attempt failed or the origin closed the connection. We can’t connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.
If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.
Generated by cloudfront (CloudFront) Request ID: 50p-iy7N-TF0DgHxILOzHZS5eYQJr-5nTa42lzzE8Y3yXHNWpisxhg==
@Paris_Meijer - this error indicates that there’s an issue with the connection b/w your computer and that Asana servers. There isn’t currently an Asana outage (check here for future reference), so there may be some issue with your specific account/domain.
Your best bet is to follow the below steps to create a ticket. In your initial message, include as much relevant info as you can (browser/desktop/mobile, browser/app version, machine type, are you on a company network, etc.) to expedite your request.