Whenever Asana is having an incident and is down or there’s an internet issue at the office, the form submit error handling experience needs improvements.
We currently use form to send QA Bug Reports, but we probably will be using the feature more and more in our projects. Although, whenever there is an issue when submitting the form, the data entered in the form is lost. An error page appears and we are asked to try again later, but refreshing or re-opening the form just opens the form empty.
I know there is no draft system yet, but at least please do not reset the input fields and let us try submitting again later without refreshing the page. It’s very frustrating to lose all entered data when an error happens.