When I download the attached file, named Korean to my PC, the file name changes into code-type file name that I can’t recognize it anymore. Is there any tip to fix it? Currently I try to attach the file after changing the name to English though. Thanks!
Hi @HW_Lee, welcome to the Asana Community Forum!
Just to confirm if I understood your issue, are you reporting that the name of your file is changed when you download it from Asana? Does it happen only when the name of your file is in Korean?
Looking forward to your reply!
Thanks for asking. It is only happening when I download the file named in Korean. Then the file is saved with the name like codes , “%8EB9EC…29”
I look forward to your tips! Thanks.
Thanks for confirming this information, @HW_Lee! I investigated this further and this is because we currently don’t support Korean language in Asana. Unfortunately we don’t have a workaround for this are the moment, apologies for any inconvenience!
Can you please let me know when Asana will be fixing this issue?
We don’t have immediate plans to change this but I’ll keep you posted once we have any updates!
Thanks Emily, it will be great if you could fix it as soon as possible!