I’m currently utilizing Asana’s automation rules to send messages to Slack channels when specific triggers occur. However, I’ve noticed that including @username in the message body does not result in an actual mention in Slack; instead, it appears as plain text.
This limitation reduces the effectiveness of these notifications, as the intended recipients may not receive direct alerts.
I kindly request the addition of functionality that allows for proper Slack user mentions within Asana’s automated messages. This feature would greatly enhance team communication and ensure timely responses to critical updates.
Thank you for considering this enhancement.