Dragging view horizontally across Board

Hi Guys,

Just recently been unable to do this function.

I used to be able to grab and drag the boards whole view across to see other columns. Now I have to use the horizontal scroll bar at the bottom.

Its the view I want to drag, not individual tasks this works fine.

Anyone know how to fix this?
Thanks in advanced.

2 Likes

Do you mean you were able to grab the “background” to navigate? is that it?

1 Like

Yeah just want to be able to do that.

I’ve had several people complain about this in our Team; I would love for this to return.

Hi @MeWulf and @Jamie_Hick! Let me investigate this further and I’ll get back to you once I have more details! :raised_hands:

1 Like

its back! not sure if there was an update or something.

1 Like

Thanks for confirming @Jamie_Hick! It seems this was a glitch but it’s now solved. Let me know if you have any other questions!

2 Likes

Hi Emily,

Sorry its back again. Any update on a fix?

Hi @Jamie_Hick, in this case, can you please follow the troubleshooting steps in this article and let me know if the issue persists? Can you also confirm if the issue persists when you access from a incognito window?

Hi Emily,

Just tried these. Still same issue.
Also tried incognito no luck.

Tried on both Google Chrome & Firefox.

Thanks for getting back to me @Jamie_Hick! I was testing this and unfortunately I’m not able to reproduce it:

ezgif.com-gif-maker (17)

Would you be able to record a quick screencast so I can add it to our internal escalation? If you’re not sure what tool to use to record your screencast, we recommend Loom. In your video screencast, we recommend that you use a Chrome Incognito window and have your Javascript console open:

Looking forward to your reply!

Hi @Emily_Roman thanks for getting back to me again. Used asana for a while with no issues (havent changed any setting or any updates) then all of s sudden this not working.

Thanks for taking the time to record the video, @Jamie_Hick! Our team is investigating this issue and I’ll get back to you as soon as I have any updates. Thanks for your patience and again sorry for the trouble here!

Let me know if you have any questions in the meantime!

1 Like

Hi @Jamie_Hick! thanks for your patience here.

Our team confirmed this change is expected as part our recent launch to take bulk actions on boards. With this update, when you click on the Board tab, you cab drag and multi-select tasks.

You can still drag Board to left/right by command-clicking and dragging.

Apologies for any inconvenience here. I’ve your feedback to our team so they can considered in future updates in board view.

1 Like

@Emily_Roman thanks heaps for getting back to me Emily, much appreciated.

1 Like

This topic was automatically closed 16 days after the last reply. New replies are no longer allowed.