Hey everyone!
Is anyone else having trouble attaching documents to task comments? My team has been having this issue since last Friday, 8/21. It’s fixed for at least one team member now but at least three have reported still having the issue.
We have tried attaching to the task, dragging and dropping onto a comment, using different browsers, clearing caches, saving new version of the doc. So far nothing works.
Our work is based on documentation updates so being able to attach the different versions is critical. Would love any other recommendations anyone might have or to know if this is a widespread issue.
Thanks!
Hi @Theresa_Halt, welcome to the community!
I was able to attach files from my end, so I don’t think this is a bug.
May I know what file format you are trying to attach in the comments?
Additionally, do they exceed the 100MB file limit when uploading directly?
As a workaround, whenever a file is larger than 100MB, you can attach it via Dropbox, Google Drive, Box, or Microsoft OneDrive/SharePoint instead.
We’re attaching MS Docs, nothing larger than 100MB. The one I was trying to attach yesterday is 571 KB. It seems like it might have resolved itself today? I haven’t done anything differently but hopefully the fix sticks… 