Deleted user - important projects lost!

Hi everyone, a member of staff has left our company and deleted their Asana user, which has also deleted projects that were used by others in the company. She did this without realising this would happen, but her account no longer exists and she doesn’t have a copy of the project. I know that you can recover projects you have deleted up to 7 days after deleting, but this seems to be impossible if the actual user is deleted. Is there ANY way of recovering her account and then undoing the project deletion ?? Thank you!

Hi @Lydia_Powell, welcome to our Community and sorry to hear about this trouble. I’d recommend reaching out to our Support Team. You wouldn’t be able to recover these projects directly on your end, but the Support Team would be happy to help you! :slight_smile:

Let me know if you have any questions.

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