Hi, when my assistant restructured our Asana and deleted projects, I appear to have lost my history of completed tasks. I’m able to restore some recent ones, but not going back to my previous assistant. Is it possible to restore my previous assistant’s assigned tasks, they were November 2023 and prior? I’m not seeing them in any restored project. I just want to be sure what information I’m letting go of, before I say goodbye
Welcome, @Kelly_Custer, and sorry to hear about this.
First, maybe some tasks remain but are “orphaned.” When a project is deleted, a warning dialog appears and notified your assistants that project tasks would be deleted except those that are either 1) assigned, or 2) multi-homed to another project. Since you’re asking about “my previous assistant’s assigned tasks,” maybe they’re still in your Asana. Use Search > Advanced search > Add filter > More > Deleted > select the deleted box, and also add other criteria like your assistant for the assignee field, and anything else. each task can be restored individually in the task detail pane with the Undelete button.
For everything else, you could ask Support if they can retrieve anything. Be as specific as you can. I’m not sure they can help, but perhaps worth a try. Temporarily, you can reach support as described here:
Thanks,
Larry