Creating a task via email start date issue(s)

English Forum Tips and Tricks
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Hi, When I create a task via email using Outlook there is only a option to select the start date after the task is created in Asana. Additional issue, when I create a task via Outlook email and do not select a specific project, once the task is created in Asana it does not allow you to add a start date unless you upgrade license from Business to Premium, but if you select a project when creating it in your email, you can select a start date on the task once it is created in Asana. Seems like a very similar function in both scenarios that should not require a license upgrade. Hoping someone has a tip for navigating. Thank you

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Hi @Steven_Bennion, thanks for reaching out!

I suggest reaching out to our Support team so that they can have a look at your subscription level for your Organization, as the Support team has access to additional tools that we don’t have here on the Community team.

You can contact our Support team by following these steps: How to contact our Support Team ✉

I hope this helps! :slight_smile:

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