Cloudfront API errors after infrastructure change

English Forum Developers & API
22

Sounds amazing. I am indeed using GCP, that’s the tech stack behind Firebase.

Thanks you SOOOOO much. This was causing a ton of errors and I started to wonder what I was doing wrong. I’ll let you know!

1 Like
23

Hi @anon13817504,

I’m not aware of having any of these issues with my Flowsana integration, which is based in Azure, not GCP. Does it make sense that the issues (i.e. the firewall rule) would only be triggered by endpoints originating from GCP?

24

The firewall rule may have incorrectly blocked traffic from any cloud hosting provider - our understanding is the rule penalizes IP ranges that may be used for activities like web scraping, and that’s probably true for most cloud hosts. You may be more or less lucky depending on what IP your cloud provider assigns to you, impacting if or how often you were blocked.

To be clear - this was not our intention and we support access Asana’s API from cloud hosting providers.

1 Like
25

I believe this fixed my avalanche of errors! :heart: :heart: :heart:

2 Likes
26

Hi.
I am getting 403 error as well - all requests are failing. The request is from Microsoft Azure to https://app.asana.com/api/1.0/tasks endpoint:

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd">
<HTML><HEAD><META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=iso-8859-1">
<TITLE>ERROR: The request could not be satisfied</TITLE>
</HEAD><BODY>
<H1>403 ERROR</H1>
<H2>The request could not be satisfied.</H2>
<HR noshade size="1px">
Bad request.
We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.
<BR clear="all">
If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.
<BR clear="all">
<HR noshade size="1px">
<PRE>
Generated by cloudfront (CloudFront)
Request ID: 9ugQF99-WD1PBw3jkRzBo55cs_4uDP9rkg8vkWdiEE_g3FaFgxiV3Q==
</PRE>
<ADDRESS>
</ADDRESS>
</BODY></HTML>

More request IDs:

  • 9ugQF99-WD1PBw3jkRzBo55cs_4uDP9rkg8vkWdiEE_g3FaFgxiV3Q==
  • OAHXZKWTAjZVVMdF99G05ZsKD5jVJiI139bj6CJ7X9xqK8hqb_Tc4A==
  • cJBFLbSXIUKn6xy8728Db5S8SreIJVgE3aix3ImwZuKkSNYzvFry6A==
  • K5qxglsmfsNwXY8-7aYguKcmTmP8WOPb6P3M-Qt_yHSLMScS3ZGRkw==
  • Xk6PV-ugSZYxw2z3OmRtRZ1_Q2LkZT2eJbi3AtNRIH2l_t0p4Xilhw==
  • TkAI--efDllZbmDUNQK05XMpTdCPjRzril3FdGJuEMqajLrI3n-kYw==