Chat/Support Not Working

Hello, I’ve been trying to raise a support ticket. I tried using the chat, but every time I entered my name and email, it would tell me, “Unfortunately, a system error occurred.”

I tried using email to contact support, but I got a response that “This email address is no longer monitored. You can reach Asana Support by navigating to the Asana Support Help Center (Asana Help Center) and clicking on the chat icon in the bottom right corner.”

I tried using an incognito window to contact support, and I got the same system error message.

Then I started having trouble logging in to the help center. I get the following screen whenever I try to log in to start a chat message again:
Screenshot 2024-09-27 at 2.16.02 PM

I restarted my computer, but the same problem with not even being able to log into a chat persisted.

Can I get someone to help me resolve this/have a way to contact support? Looks like @Vanessa_N helped with a similar issue previously. Thanks!

See the following for an explanation and how to reach support temporarily:

Thanks,

Larry

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