Briefly describe (1-2 sentences) the Bug you’re experiencing: Im not being able to attach - even very small ones - files Steps to reproduce: Browser version: Upload screenshots below: Cant attach the error here as well, but the message is “Failed to attach Pesquisa Quanti - Questões.docx to Log…

Hi @danilo.weiner and thanks for reaching out. My sincere apologies for the trouble! Could you confirm is this is happening on the mobile or web app? What type of file are you trying to upload and from where are you uploading it? Are you able to reproduce the issue with another browser? L…

It is happening on the web app Ordinary files, such as .doc and .ppt I tried chrome - initially - and now I tried explorer, both didn´t work. If you give me your email, I can send you the print screen with the described mistake Thanks, Danilo

This message option didn´t appear to me, I have the feeling I´m working in more restricted version or somehow I´ve been affected by some security firewalls in my corporate network…

Just dropped you a DM to workaround this issue :slight_smile:

Closing this thread since we resolved the issue via DM!

im having the same issue. all local files give the same message ‘failed to attach…’ I can only attach via dropbox at the moment. had no issues prior to a week or so ago.

Hi @Christopher_Alvarez and thanks for reaching out! Sorry to hear you’re running into trouble here! Could you please try logging into your Asana account from an incognito window (or with a different browser), and let me know if you’re having the same issue? Also please note there is a 100MB per f…

Hi Marie, apologies for bringing this up - but I’m having the same issue (can’t attach any attachments to Asana cards, not matter the file type or how small they are). I’m trying to do this via Chrome Version 75.0.3770.142 (Official Build) (64-bit) and it doesn’t seem to work (keep getting the “Fai…

Hi @isikeli.raicebe and sorry for the trouble there! I’ve a couple of questions for you: Is this happening when you’re attaching a file from your computer of from a third-party cloud service like Dropbox? Have you already tried to follow these steps: Cant attach a file - #9 by Marie and if so, wha…

Hi @Marie , thanks for your reply. No, this is happening also from when I attempt to add from local PC. Yes, it still didn’t work after following those steps. However, I’ve “restarted” Chrome (deleted cookies, restored default settings) and it worked! Not sure if there was some sort of conflict w…

Cant attach a file

English Forum Critical Bugs Closed

Marie 10 January 2019 14:55 4

Is this happening with all type of files?

Feel free to DM me screenshots (You can send me a DM by clicking on my profile picture just above, and click "Message"

Can't attach files to tasks

Topic		Replies	Views
Asana fails to attach Closed	4	1445	28 January 2021
Cannot Attach Files Closed attachments	2	741	10 April 2023
Attachments failing Closed attachments	6	2499	11 June 2020
Fail to attach file Ask the Community	4	2956	30 May 2025
Can't attach files in ASANA Desktop App Closed	2	699	10 April 2023

Cant attach a file

Related topics