Cannot see 'My tasks' in IOS App

Hi guys,

Cannot see my tasks in IOS app - been like this for ages but making the platform a little useless without being able to see this.

Steps to reproduce:
Restarted app and also deleted app and reinstalled - same issue keeps showing up. Please see screen shot below.

Browser version:
IOS 13.2

Upload screenshots below:

Hi @Clinton_Waters, and thanks for the report!

Could you try using your mobile data and let me know if you continue running into trouble?

I look forward to your reply!

Hi Marie,

Thanks for the reply and suggestion but no dice still.

I reset the app, switched off wifi and used cellular only but cannot see my tasks :worried:

Cheers

Clint

Hi @Clinton_Waters sorry for the inconvenience here and thank you for trying to troubleshoot it!

I’ve gone ahead and filed a task for the Team to investigate this. I’ll keep you posted as soon as I have more information about it!

Thank you for your patience Clinton! Have a nice day!

2 Likes

Thanks Natalie - not sure if it helps at all but I have multiple workspaces / entities. Wen I switch out of my primary entity then ‘my tasks’ (for other non primary entities) show. When I switch back to my main entity it does not show my tasks.

Ill standby for advice to get this resolved.

Cheers

Clint

Hi Natalie, not sure what you guys have done in the background but it is working now.

You can close this ticket.

Cheers Clint

2 Likes