I have done all the troubleshooting outlined in the asana guide and followed the steps on the forum but I still can’t delete a Team. Can someone please help?
Account billing owners may not deactivate their account. You are currently the
billing owner for “thespecialistsltd.com”. In order to deactivate your account,
you must first downgrade or reassign billing owner responsibility for this
Hello @Halley_Jean welcome to the Asana Community Forum
I recommend reaching out to support and they will be able to assist in having this sorted for you.
@Andrea_Mayer ndrea_ Thanks for your response. I contacted support on Monday with this issue and still waiting on them to resolve this issue so I wanted to try here while I wait.
I see. You have a paid or a free plan right now? As the response time depends on that.
Also please note that whenever you send a follow up message this will push your request at the end of the list again.
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