I use the Desktop app exclusively from my home office and personal iPad, so having to log in every two weeks is annoying. I’d like to see one or more of the following enhancements:
A Setting that I control, to determine how many days between auto-logouts
Remember my login info like the browser does
Allow right-click access to password managers (e.g. 1password) during login
The point of Asana for me is to capture tasks as I get them because I work in a very hectic ad-hoc work envrionment. I’ll get 50 to 100 “to-dos” a day and the ones I can’t do in the moment, I need to get into asana quickly so I don’t forget to do them.
I work from multiple desks and multiple devices (a total of 4 desktops, 2 laptops, an iPad and two android devices. It never seems to matter which device I go to grab, I have to take the time to log in (I finally disabled the google log in because without internet I can’t log in at all). By the time I log in, whatever it was I wanted to capture is gone.
ALL of my devices are behind passwords, pins, and/or biometrics. I’m an individual subscriber so I’m not getting an AD SSO implementation with Asana. Can you please for the love of all things holy give some granular control over this in the PC app and the mobile device apps? I get the web page needing frequent log-ins, but the apps is just ridiculous.
At least let us use the biometrics on the android and iPad devices to auth? That as an option at least helps some. Thumbprint/faceID/pin, done. fast. easy. good to go. And the desktop app should have an option to select login frequency for non-enterprise implementations. Please. Please. I beg you. My dogs who didn’t have dog food because I lost track of entering it because I couldn’t log into asana because my internet was down beg you.
yeah this is an obvious. If I am trying to be productive, i don’t want any silly impediments in my flow. leave the risk up to me and secure harder on your end, i dunno. Having to google sign up every day or other day is pretty annoying.
I’m not sure if there has been a recent update, but the auto-log-out situation on the App has become unbearable in the last few weeks.
I am asked to log in multiple times per day. The browser does not receive my account credentials so I have to re-enter every time. I am then not guided back to my current Asana tab, instead taken “home”. I then have to log into each tab I have open individually or close them and re open them.
@Christine_Werner1 - are you using the desktop, mobile, or web app (or some combo)? Login timeout is controlled by your organization admin, although what you’re describing (needing to log into multiple open tabs) has not been my experience (I only use the web app, tbf).
Hey @Stephen_Li thanks for the response. Yes, likely an org thing but to your question, I’m workingg in the app when I have to sign in on each tab. (The alternative is that I close the “logged-out” tabs and re open them from the newly “logged in” tab).
@Christine_Werner1 - Gotcha, not much to do about the org-level logout timing (aside from lobbying your admin), but for the tabs needing to all be individually re-opened, I feel like that merits at least a support inquiry (follow these steps). Although I only use it in browser, I can’t imagine this is expected behavior for the desktop app (if it is, then that may deserve a separate feedback thread).