Assignees in subtasks change in recurring task with subtasks

Important note: To help us resolve your issue as quickly as possible, please ensure to fill out all the sections below. Do not share any private information such as email addresses or phone numbers - This is a public Forum!

Briefly describe (1-2 sentences) the Bug you’re experiencing:
I created a flow with a recurring parent task that has multiple subtasks assigned to multiple team members. After completion, the recurring task is created, and all subtasks are assigned to the parent task assignee. The subtasks should keep their assignees after recurrence.

Steps to reproduce: See description

Browser version: Microsoft Edge for Business - Version 116.0.1938.69 (Official build) (64-bit)

What version of Asana are you using (Basic/Premium/Business/Enterprise)? Enterprise

Upload screenshots below:

Hi @Thomas_Roos, sorry for the trouble. That’s super strange indeed. I’ve tried to replicate this issue on my end, but the subtasks remain assigned to the correct users. Was this working normally before? Can you stop the recurrence and recreate it to check if this solves the issue?

I never did a recurring task with subtasks before so I cannot judge whether it was working before. I created several new tasks in different projects and always I was assigned to all subtasks when the task was re-created.

Thanks for the additional information, @Thomas_Roos. I still can’t replicate this on my end, and checking with our Support team, we haven’t received similar reports. If you don’t mind, I’d like to ask you to contact our Support team directly, and they will be able to further investigate this for you with their tools. Please provide them with the task URL and some screenshots of the issue. I’ll close this thread for now, but if you need anything else, please let me know :slight_smile:

@Vanessa_N , thank you for trying it out. I will reach out to the support team.

1 Like

This topic was automatically closed 16 days after the last reply. New replies are no longer allowed.