Hi there, I have connected Asana to an existing Zendesk account aka organisation. Now I would like to add yet another Zendesk org./accout to Asana. Please help.
Welcome to the forum @Artem_Rudenko
I do not work with Zendesk, but perhaps someone @ambforumleader does and can assist?
Welcome @Artem_Rudenko 
I found that I could only connect one Zendesk account to Asana, regardless of the project I accessed within the same organization.
However, when logged into a different user account within the same Asana organization, I was able to connect a separate Zendesk account in a project where the Zendesk integration had not been used previously.
Could you please give it a try as well?
Thank you. I’ve tried that before, but it says I do not have access to the ticket. Weird.
Do you mean in Zendesk when you open a ticket? Or the Zendesk links that are added to the Asana task?
I mean the Zendesk links that are added to the Asana task. When I try to add a Zendesk ticket to an Asana task, it says I do not have access to add a Zendesk ticket. However, I can sign into the Zendesk organisation and access any tickets.
That is strange.
And on Zendesk you connected the same Asana account as well?
So it would show like this:
If so then I recommend reaching out to support so they can assist further.
Best would be sending them a detailed video also that shows you connecting the app and the error message, etc
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