Asana not allowing times input for certain tasks

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Briefly describe (1-2 sentences) the Bug you’re experiencing: When adding calendar tasks into Asana, we usually can input times. Currently, the program will not allow us to input a specific time - jumping to an hour before or not allowing for a.m./p.m. distinction.

Steps to reproduce: Add new task to asana project (De-Stress Fest 2023) > click clock to add time > select time

Browser version: Chrome 116.0.5845.187

What version of Asana are you using (Basic/Premium/Business/Enterprise)? Business

Upload screenshots below: See this video

HI @Anna_Paladini, thanks for flagging this and sorry for the trouble. I could not replicate this behavior in Chrome. Can you check if the issue persists in an incognito window or in a different browser?

I am having the same issue in Chrome. Trying to set a time of 9:00am, it’s saving 8:00am…

Hi @Alyson_Rinaldi sorry to hear that you are running into the same issue. Can you also confirm if this happens in different browsers and/or incognito window?

@Vanessa_N It did the same thing in Incognito and Safari.

We are seeing this irregular behavior with the time fields as well. In our case, the problem has been occurring after a task has been generated from an Asana form designed to capture event details. In our form, there are two ways to enter a time for an event…(1) from the date/time selector and (2) from an open field for the “Event Time” (side note: We included both options because the date selector doesn’t work well for events with multiple dates) The issue surfaces after the task is generated from the form and a human screener tries to add the time info into the appropriate fields. As an example, trying to input 2pm as start time results in auto-changing both the end time to 11:59pm and the due date to the next day.

Immediate attention is needed to address this bug. Thank you.

Browser: visible on Chrome & Firefox
Version: Enterprise

Hi everyone, sorry for missing your replies here. I have reached out to our Developers about this issue and hope to get a reply soon. Since we could not replicate this on our end, would any of you be able to send me a private message with a screencast? This would really help them investigate the problem. Thank you!

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Briefly describe (1-2 sentences) the Bug you’re experiencing:
Tasks keep confusing the time that you select on the start & due date. This has happened multiple times in the past and all our users are experiencing it in our domain, including when filling forms. Watch the gif below.

Browser version:
Desktop App & Any Browser

What version of Asana are you using (Basic/Premium/Business/Enterprise)?

Upload screenshots below:

Hi @Esteban_Giannini, sorry to hear that you are experiencing this issue with due time. This has already been reported to our Developers, and although we don’t have an ETA to share yer, they are working on a fix. I’ll merge this topic into our existing thread so you can follow the updates :slight_smile:

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