Asana android app running slow


Ive got 2x different Android phones.
Both have the same issue.
Its the same if im on wifi.
Its the same on different wifi.
Its the same on 4g using sim cards
Its the same on different phone networks.

Xiaomi Mi10Tpro latest updates for asana app and android
Xiaomi 11tpro latest updates for asana app and android.

Due to this i assume its likely something to do with either my account and tasks in it, or the android app itsself.

I have cleared all running apps in memory.
I have restarted the phones.

The android app is significantly slower than it used to be, and its getting to the point that its sort of unusual due to the speed.

This is how i use it and the issue i have.

Every day, i open the asana app.
I go to my tasks.
I have a list of tasks that appear on Today because of due dates i use that appear there everyday due to rules.

I then select a task and open it.
This speed of opening it has slowed down a little.

I then change the section as needed, and change the new due date if needed. This seems normal speed, maybe a little slower.

I then select the back button at the top left so that i can get back to my today list so i can triage these.
This takes a long time and sort of hangs as though its stuck or not going anything. The speed of this part is now a real issue.
Sometimes i press it again, thinking its doing nothing, and when it does go back, it knows ive pressed the location and it thinks ive pressed the top left button which is account details and that opens.

I hope that makes sense.

Is there anything i can do to speed up the app?
Its clearly not specific to my one phone or internet connection.

1 Like

I second this request. I’m using the Android beta 7.39.2 and in the last several weeks I’ve noticed slowness in some, but not all, areas. For example, drag and drop (in My Tasks) has a clear extra delay to make the final update after drop that I never recall seeing before. I think there’s also a sluggishness in navigating either to/from/both between My Tasks and Task Detail views, the main things I do on mobile.

I’ve moved this to bugs since it’s a new, unexpected behavior, though maybe others would disagree. @Marie, should it be in #forum-en:mobile or here???



1 Like

im on app version 7.38.5 (7380500) on both phones. this seems to be the latest version in the google play store.

HI folks,

@Vanessa_N will be in touch soon with next steps :slight_smile:

1 Like

Hi @Jimmyss and @lpb, sorry to hear that you are running into issues with our mobile app. I’ve tried to replicate this on my end and can confirm that I see some slowness, although in my case it’s not as severe as what Jimmy is experiencing.

I have escalated this report to our Mobile Developers for investigation and will keep you posted once I know more. Thank you so much for flagging this!


Just to add.
Id say its probably even slower today, and its the same on both phones.

Its even slow when manually selecting and dragging tasks between sections in My Tasks view. If i touch and hold and drag it, there is a delay in moving it, and then once its moved a delay in the view updating.
Its a delay of maybe 3-4 seconds which id noticeable especially when it should be virtually 0.

Also, my phone’s are working perfect with no speed issues in any other apps, switching between apps, browsing, or anything else that would possibly show up as slow if there was an issue with the phone.

Hi @Jimmyss, thanks for the update. Our team has been able to identify the issue, and they are currently working on a fix. As soon as I have any updates I’ll be sure to share with you!

1 Like

Thanks so much, @Vanessa_N, that’s great to know it’s identified and being worked on!