The UX change requiring users to manually select collaborators after @mentioning them in a comment has introduced friction for power users and keyboard-driven workflows. Previously, @mentioning someone was intuitive—they were notified and could easily follow the task. Now, the extra step often causes missed comments because the collaborator selection box is small and easy to overlook, leading to situations where comments remain unposted. This issue is further aggravated by inconsistent behavior: in some private projects, the selection is mandatory before posting, while in others, a simple “Tab + Enter” submits the comment without interruption. To resolve this, a default selection option must exist.
Why This Matters:
- Efficiency: Extra clicks slow down task updates and disrupt flow for users who manage large projects or communicate frequently via comments.
- Accessibility: Keyboard-first users may not notice the collaborator box, leading to incomplete actions and missed notifications.
- Consistency: If I @mention someone, it’s usually because I want them involved. Having to confirm this every time feels redundant.
Proposed Solution:
- Add a workspace-level or user-level setting:
- “Automatically add collaborators when @mentioned in comments.”
- Alternatively, allow project-level rules to dynamically add collaborators based on @mentions (not just fixed names).
Benefits:
- Improves speed and reduces cognitive load for frequent commenters.
- Ensures important stakeholders don’t miss updates due to overlooked collaborator prompts.
- Aligns with Asana’s goal of streamlining collaboration.