Your Wednesday update - My Company - Subject change

[Pallavi_Sangtani]

Hi all,

Needed some help in standardizing comms. We are a group of 6 volunteers using Asana (free version) as a workspace. The email notifications from Asana on email say ‘Your Wednesday update - My Company’. How do I change the ‘My Company’ to our group name?

[Rebecca_McGrath]

Hi @Pallavi_Sangtani, welcome to the Asana Community Forum

You can reach out to our Support team by following the steps below and they will be able to assist you further with this

How to contact our Support Team

We are here to help! Our Support Team can be contacted following these steps: To create a support ticket: Please go to asana.com/support Click the chat icon at the bottom right Type in your issue (or you can go ahead and write “speak to an agent”) We will ask you some details about your query to understand what you need and will offer you a solution, as well as give you the option to create a support ticket. [Contact support]

I hope this helps!

[lpb]

@Pallavi_Sangtani,

Maybe (might this work, @Rebecca_McGrath?) the billing owner for your Asana account could click the profile image (top right corner), choose Admin Console, then Settings in sidebar there, then look at the Organization Name which may say “My Company” and if so click to change it there.

Larry

[Rebecca_McGrath]

Hi @lpb, thanks for jumping in! In a paid Org this would definitely be the way to proceed but as @Pallavi_Sangtani has mentioned they are on the free version, reaching out to Support would be the best path here and this option isn’t available to free spaces in Asana

[lpb]

Whoops…I missed that. Sorry and thanks!!