When did access to App Management change?

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1

I’m pretty sure I changed permissions to an app integration last week and today I go to manage apps and it says to contact support. The App Management article says that this is now only available for Enterprise + or you can get a new subscription add-on called “Permissions Management add-on”.

when did this change?

2

Hey @Rebecca_Bowen , thanks for the question.
The add-on has been in place since early August, and there have not been any recent changes that I know of. Perhaps following the prompts and contacting our Support Team for more info is a good idea.

To create a support ticket:

  1. Please go to help.asana.com

  2. Click the chat icon at the bottom right

  3. Acknowledge Asana’s Privacy Statement by clicking Yes

  4. Type in your issue (or you can go ahead and write “speak to an agent”)

  5. We will ask you some details about your query to understand what you need and will offer you a solution, as well as give you the option to create a support ticket.

3

thanks, i did that before posting this, they haven’t gotten back to me yet

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