Webhook creation dosn't wok

English Forum Developers & API
1

Hi,

Here is the similar question API Webhook Create Not Working? - #2 by Eyal_Ronel but not exactly the same.

I couldn’t create the webhook at all. My steps are:

  1. I created Personal Access Token and use it to authentication.

  2. Send request to create hooks and receive the error message

    Screenshot from 2017-11-27 09-46-43
    Screenshot from 2017-11-27 09-46-43734×488 46.7 KB

  3. Resouce id is correct.

  4. Target is correct.

  5. SSL configured (not self-signed)

  6. On server log there is no request to target. Asana API doesn’t send handshake request. But receivehook.php has realized it.

  7. The response code from asana on create webhook​ request is 400 “Bad request” with error “Could not complete activation hadshake…”.

Please help me. Couldn’t understand what’s wrong.

2

Hey @Vasyl_Lupynis,

when you create the webhook asana will test the route making a POST request at the url you provided.

The handshake token of the request will be in ‘X-Hook-Secret’ header.

The rest webhook requests will be performed when an event happened at your resource in asana and you will see on these requests the ‘X-Hook-Signature’ header.

1 Like
3

Thank you for the reply.

When I create the webhook asana doesn’t make a POST request but return the
error :frowning:

4

Asana try a post request at your route. Are u sure that the url of your route is correctly specified as the target url?

5

Look at this thread also and ask the OP if he finally made it and how :slight_smile:

6

Thanks, I saw the thread but didn’t see the resolution. Looks like something is not good with this API. I’m sure that I do all steps described in the documentation in correct way.

7

Seems like the flow is right, however there might be an issue if you’re trying to post directly to a url with .php at the end. I remember a I seen issues similar to that a few years ago when I was using PHP. try using an index.php file inside a folder named “recievehook” so your target path ends up without the .php filename and see if that helps.

8

Thank you so much for the reply! I have tried without php at the end (
https://as.3w-masters.com/retrieve-hook/123) but it doesn’t help :frowning:

9

Hi @Vasyl_Lupynis

A few things I would suggest to check first:

  1. Are you able to access your target url yourself? from both local and an outside environment?

  2. Are your returning a 200 status code a long with the handshake token?

  3. Are you 100% you’re using a valid SSL certificate? if you’re developing locally I would suggest you give a try to ngrok or similar https tunnel service to make it easier to debug

10

I can access https://as.3w-masters.com/retrieve-hook/123 and looks like the certificate is valid…

11

@Matt_Bramlage maybe you can help with a genius idea?

12

VIA an HTTP(S) POST request? when you access it through your browser that’s a GET request

13

Indeed but at least the URL is accessible on the web, which is a good first step :slight_smile:

14

That’s actually not relevant…
you can have an endpoint available for GET requests, but not for POST request. I would suggest to make sure your code supports accepting POST request to that endpoint. then move forward with everything else :slight_smile:

15

Thank you Guys for the replies. I think that there are not documented limitations.

I have tried many different solutions but nothing.

  1. I used ngrok - nothing. There were no request from Asana.
  2. I tested POST method to my site. It’s working according to handshake process.

Interesting thing - we decided to use asana events api and I also got errors. Then I try premium account - and all get working. Looks like api doesn’t work well with free accounts.

16

I don’t think that this is possible :stuck_out_tongue: I hope so at least. I am using free
accounts and I never had such issues with the webhooks.

17

Hm, I changed only PAT, projectid and workspaseid and script works. Maybe I
need to configure some project settings but doesn’t think so.

18

I’m tallking about events. Didn’t try webhook. But I’ll do it to check the
result.

19

Hi @Vasyl_Lupynis, I’d love to know if you were able to get webhooks working here.

This may not be directly helpful for your php server, but I recently put together an example of this in nodejs on Glitch. You can check that out here: Glitch :･ﾟ✧

At the very least this might let you troubleshoot working with your resource, access token, and Asana’s responses in a safe environment.

1 Like
20

Everything is working fine here using PHP and free account…