I’ve run into an issue where there are multiple projects that I am unable to delete. There is no Project Owner or an old Team Member owns the project who doesn’t work for us anymore.
I asked Asana about this by mail, but still no response so I thought I try it here
Please help - this issue is driving me mad.
If you’ve notified email@example.com or used the support form, then it’s best to wait (repeated replies can push you down the queue again).
Free accounts probably experience longer waits than paid accounts, FWIW.
Thanks for you quick reply.
We do have a paid account but thank you for the tip. After 3 weeks of waiting I thought, I will check if someone on this forum can help. Furthermore I will work on my patience
@Rebecca_McGrath, Any chance you can see if three weeks exceeds the expected wait for something like this? Seems like it may have been overlooked.
I have the same issue, is there any update for a solution?
Nope not yet. I gave up, but maybe we can start the whole proces again…
@Marie, Could you possibly escalate for @Eva_van_Vessem?
Thanks very much,
@Eva_van_Vessem + @Dave_White1 can you please DM me the email address you have used to write to firstname.lastname@example.org? I can’t identify any email from the respective email address tied to your Forum accounts. To DM me, simply click on my name and click “Message”.
Could you also share a screenshot of what you see in the drop-down menu next to the project title you can’t delete?
Hi Marie. I dont see anyway to DM you. I have emailed my email address and screen shot to email@example.com
Same here, @Marie. I can’t message you either. Screenshot and email at support.