Has anyone ever talked to someone who actual works for Asana?
1 Like
Hi @Rob_Deschaine, welcome to the Asana Forum! You can contact our support team following the steps in the post: How to contact our Support Team ✉.
If you prefer, you can also share more details with us here in the Forum, and we can check if we can help over here too! 
1 Like
They are actually entirely run by robots and AI now. Emily was created from scratch, she is way too nice to be a real person.
Joke aside, reading between the lines, you usually can’t talk to support. In some cases, if you are a big enough customer, you can get 1:1 time with the support team on specific issues. You would probably to have to go through your Account Executive and need to be eligible. I don’t work for Asana, this is based on my knowledge and experience.
1 Like
This topic was automatically closed after 5 days. New replies are no longer allowed.