🪲 Rule to fill numeric field won't accept any input (possible bug)

I have a simple rule that says:

When task is completed

And a field contains a certain drop down item

Add numeric value to field.

I tried this about a month ago and I was able to fill the numeric field.

But now when I fill out the field (I want to give the field 8%):

The number resets to 0.00 the whole time.

This is hindering the rollout of a major change in our entire company. I need a solution for this problem ASAP.

Has anyone got a solution for this problem?

@Samuel_Michaels2,

I just tested this (making sure the numeric field is defined with two decimal digits) and it works for me.

Try these troubleshooting steps, then please create a support ticket: see How to contact our Support Team.

Thanks,

Larry

Hi Larry,

the numeric field in the project is percentage field without decimal digits, but that was not a problem before.

This seems to be a bug on my end.

1 Like

I confirmed the behavior you’re seeing.

For me, it works as a two decimal digit, but fails as for you when the field is a percent.

I’ll attempt to escalate.

Thank you Larry,

the thing is, it worked flawlessly 1 month ago.

1 Like

Hi @Samuel_Michaels2

Thank you for sharing this and apologies for the inconvenience. I’ve escalated this issue to our team and will make sure to keep you updated as soon as we have more information. We appreciate your patience in the meantime!

Thank you for your help @lpb!

1 Like

This is driving me up the wall :exploding_head:

It is still incredibly frustrating to build any rule using the ‘Number’ is condition or an action to set a number field. This has to please get fixed asap!

You type a number, hit enter and it is not entered or retained as a value! :enraged_face:

Please see recording here
(Edge browser, Version 142.0.3595.80 (Official build) (64-bit), Win11)

@Forum-team , kindly escalate.
CC @Garrett_Knoll

Thanks!

2 Likes

Hi @Richard_Sather , thank you for the recording!
I have passed it on to the team investigating this problem. I hope I will have some good news to update you with shortly.

2 Likes

Thanks @Joanna_Colgan , I look forward to it :grin:

1 Like

@Richard_Sather I also added my commentary to the internal bug task!

1 Like

Thank you, @Garrett_Knoll :folded_hands:

I’m still having this issue with rules. Any update on a solution?

Im using a percentage field with a custom field trigger - when deal is at stage ‘x’ set to ‘25%’ but i write it in and it puts it back to 0 or blank!

Hey @Danni_VanguardCC , I find that after you input the number, it mostly works when you then click into the condition card/box, to accept the number value. Still, very erratic behaviour, though!

1 Like

We are experiencing the same issue with the Action segment for the rule based on the Number field. Sent additional form to Asana Support

1 Like