Reoccurring tasks not reoccuring

English Forum Bugs Closed
1

A subtask set to reoccur and marked completed by somebody with comment only permission does not reoccur.

if It’s a master task as opposed to a subtask and a comment only user marks complete it will reoccur. This is a bug and needs to be fixed ASAP please.

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2

Hi @Jason_Cohen and thanks for reaching out in the Forum!

This could well be a bug, but in order to investigate, we would need to take a look at these tasks in our system, so I think our support team will be in a better place to assist you. Could you please reach out to them following these steps: https://forum.asana.com/t/how-do-i-contact-support/19057/7?u=marie and provide them with the info below:

  • Email address of your colleague with Comment-Only access to the Project
  • URL of the initial task
  • URL of the new task after completing the initial one?

With this info our team will be able to launch investigations! Again, so sorry for the trouble @Jason_Cohen; let me know if there is anything I can help you with!