Project API yields random errors

I have an integration that fetches projects from Asana. I’m facing weird issue of API which is a GET request failing randomly.

GET https://app.asana.com/api/1.0/projects?opt_fields=name,gid,archived,completed

{“errors”:[{“message”:“Oops! An unexpected error occurred while processing this request. The input may have contained something the server did not know how to handle. Usually waiting and then retrying the request once fixes this. If the issue is persistent, please navigate to https://help.asana.com and engage with our chatbot, making sure to include the error phrase from this response.”,“help”:"For more information on API status codes and how to handle them, read the docs on errors: ",“phrase”:“15 helpful cougars hide relatively well”}]}

This happens randomly. Sometimes, it works and other times, it throws this error which has useless message to debug.

Asana API is deteriorating these days.

@John_Baldo @John_Vu Are you able to see what’s going on here with this API error?

Hi @Phil,

Can I have some update here? This random error has broken our integration.

I’m getting random text like “25 fast frogs jump fairly tensely”

Regards,

Hi @Mit_Chauhan,

To clarify, I don’t work for Asana, I’m a third-party developer just like you. The people I @mentioned are Asana dev folks. I’ll try to ping them via some of my back channels as well but note that today is a U.S. holiday so I’m almost positive they won’t be working today.

I’m very sorry. Thank you for facilitating.

@John_Baldo @John_Vu

Some more. Could you please do something?

Hi @Mit_Chauhan,

Thanks for providing the error messages. This looks like a bug on our end and the issue should have been resolved. Let us know if you still encounter this issue.

1 Like

Hi @John_Vu

Thanks for fixing it. There were a couple of instances when this happened but now it does not occur as frequent as previous week.

Regards,

Thank you for letting us know @Mit_Chauhan