Issues Logging into Admin Console and Accessing Support

[Phil_Seeman]

Hi @Jess_Schultz and welcome to the forum,

@Jess_Schultz

since support is no longer accessible via email, what are the best methods for paying customers to reach out for assistance?

They are working on an issue with online help/support; please see this post regarding how to contact support at this time:

Try the new Asana Help Center!

Hi everyone, it looks like the length of the thread is causing some confusion, so I’ll close this topic and highlight the workaround currently in place to make things clearer. Some users are currently running into an authentication error when trying to log into our new Help Center. We are actively working on this and we’ll let you know once a fix is in place. In the meantime, please kindly use these workaround solutions to get in touch with Support: Option 1: Access our Help Center in an inc…