I have to login multiple times per day

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1

Hi everyone,

I have two separate accounts for Work + Private use.
If switching to the private account on the Mac desktop app, I get logged out multiple times per day (maybe every time I close my MacBook). So i think this is an issue with the private account, which runs on the free plan.
And then I need to login back into that account and I can not even use my Work account since I am stuck on the Login screen.
This does not happen when I use my Work Account where we have the starter or advanced plan (if that matters).

I have already reinstalled everything, and nothing has changed.
And since I use the desktop app, I am not aware of any Cookie Consents.

Anyone else experienced something similar?

2

Hello @Artem_Dontsov1 - I am so sorry you are dealing with this issue. I recommend reaching out to our support team to further investigate: https://help.asana.com/s/get-support

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