I am a little stuck here and need some help. I am in talks with Asana Support, but they are just trying to send me away and I am not sure how to solve this.
Basically I seem to have a problem with Asana integrating with other apps. I am not sure if this is a problem with Asana or something else, but I need someone to help me, since my knowledge is limited.
So here is the issue.
We have Asana (guess you are not suprised here)
We have SSO with Google.
We tried to add Asana Bot to Google Chat
The bot was added successfully.
However when I try to click on the bot to authenticate in Asana, we are presented with the following:
- there is a redirect to https://www.google.com/url?q=https://asana-bot-production.appspot.com/authenticated/configure?c%3DCiQA5LeeAmRQ6eA1898Taf2dU8Wml0qVl1V894huxjlNkkf8vOsS6wEAK0tkktsddew3FC/eQMpFcmtUTZUKmewDIe2EcYjRdiGWZJE0fW/2tCyrYqSWCMdErNo72vQt37oODznuGFZ7wD9Y56i/6Cf8Pdd3QCn8AErQA3t%2BugVXxZMIO1S5y5365OpWMucnJNVqkWtwSGQ48zsGKpnHYfSIQQth5hBQTM2xN1jOLTF%2BUSQbloEsXxpKsoZNCTxAAD4wUvSUyd3rUpEF7bpLADDqvoVnA2p9JFXdEdUyO5lbxf4ivNmeBz%2BRzEyXMCaGMeQIS3GRBYqJx7G9gJdaxQ94EbfWMaa2DqriN0PQsq1Q0t3/&source=chat&ust=1591278835924000&usg=AFQjCNHlyj7thViatAl4-FBhKMpPqjTd5A
- the following message appears
Error Asana Bot
There was an error
There was an error processing your request.
Go back to Hangouts Chat and initiate the configuration again.
We tried to delete the bot, add the bot again, sign in and out of Asana, sign in and out of Google, use a different browser, use different computer - nada
Then I tried Zapier, to see if there is an issue there.
I created a Zap between Asana and Google Calendar.
The zap is ok, but for some reason works some times, sometimes not. Nothing is changed and the response of the zaps that are not working: