Getting notifications for teams you aren't on

Briefly describe (1-2 sentences) the Bug you’re experiencing: I have a co-work who keeps getting notifications about a team that she shouldn’t. We’ve ensured that she is not a member of that team and is not a team member on any projects within that team.

Steps to reproduce:

Browser version:

Upload screenshots below:

HI @Mary_Connolly and welcome to the Forum! :wave:

  1. Is there any chance that your co-worker is following a task that belongs to that team?

You can check this by clicking in the + button in the collaborators field of the task pane. See screenshot attached.

Please note that If you @mention another person in a task’s description or comments, they will automatically be added as a collaborator on the task.

  1. Or is it possible that the task is nested in at least two projects, which one of them belonging to that team?

If these are not the cases, I would recommend you to reach out to our Support Team who will be able to take a closer look into your colleague’s account and help you further. When you do, make sure to share to provide your colleague’s email and the URL of the Team she is getting notifications.

Of course, if you have any other question, feel free to post in here, we will be more than happy to help! Looking forward to your reply!

1 Like