Form URL changed when updating

[anon75433512]

Hey Asana crew,

We recently changed some fields in our form and built it out in a project. When we did this we are noticing that the URL for the form has changed. We have shared this with other stakeholders across the business so the reason we added to the original form was to help with this.

Any tips on why this has occurred or also any way to revert to the old URL?

Thanks in advance!

[Bastien_Siebman]

Wow that is a big problem. The URL changes but does the old one still work?

[anon75433512]

No it doesn’t unfortunately so we are a bit at a loss! I’m hoping theres a workaround so we can get the old one back up and running!

[Bastien_Siebman]

For me this a huge bug. I am on my phone so I can’t reproduce, @Rebecca_McGrath can you help?

[Rebecca_McGrath]

Hi @anon75433512, welcome to the Asana Community Forum

I’ve tried to reproduce this on my end however, the form URL does remain the same after updating. In this case, I’d suggest reaching out to our Support team for further assistance.

You can get in contact with them by following the steps below:

How to contact our Support Team

We are here to help! Our Support Team can be contacted following these steps: To create a support ticket: Please go to asana.com/support Click the chat icon at the bottom right Type in your issue (or you can go ahead and write “speak to an agent”) We will ask you some details about your query to understand what you need and will offer you a solution, as well as give you the option to create a support ticket. [Contact support]

I hope this helps!