Everhour timer stopped showoing up in Asana

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1

My start/continue buttons no longer show up in Asana, so i can no longer track my time to projects; this use to work fine.

I tried loging in and out of Everhour and Asana. I checked in Everhour:

  • Account => Integrations => Asana is shown as active (I can even Force Sync)

I checked Asana:
My Profile Settings => Apps => It shows "I have authorized the follwing applications with Asana Connect => Everhour is listed

I tried logging in on multiple computers and multiple browsers, but still cannot see the timer.

Any suggestions would be much appreciated.

Thanks

Nate

2

Hi Nate, can you make sure that you have the latest version of our browser extension? The link to download it is Time Tracker Extension by Everhour

2 Likes
3

Hi @Nate_Delson ! If you need to you can also reach out to Everhour support team following the link in this article: Everhour + Asana Integration: Time Tracking for Teams • Asana :wink:

4

Hello!

When I hit the Start Timer button for my Everhour Integration, nothing happens. When I hit add time or when I hit edit time the bar goes thin and grey.

Haven’t changed any settings or done anything different to when it previously worked. Just wondering what’s going on?

5

Hi :wave:

I suggest you discuss in the existing everhour threads, you’ll find them using the search engine!

6

Thanks @Bastien_Siebman, I’ve gone ahead and merged this post with Everhour timer stopped showoing up in Asana - #3 by Marie

Welcome @David_McCarthy :wave: Is your browser up to date? If it is, I’d recommend reaching out directly to everhour support via the email at the bottom of this page Everhour + Asana Integration: Time Tracking for Teams • Asana. @Waclaw_Wolodko might also be able to help!

7

Our deepest apology about the problems with a timer, David! We face some tech problems working correctly in Asana interface. Unfortunately, the situation got worse because of a Google Chrome slowness to verify our browser extension fixes. We have written a blog post on the problem and what to tdo in the meantime, please find it here: Recent Chrome Extension Issues Due to Delayed Review by Google
@Marie don’t you mind put the article link into all related topics where people complain about wrong timer work?

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Of course, thanks for sharing @Waclaw_Wolodko :+1: