Custom fields missing from project dashboard charts


I am finding today (believe I saw it working Friday) that many custom fields are missing as options in project dashboard charts.

Existing charts with these custom fields still display as expected, but when trying to create new charts or edit existing ones, I can no longer select many custom fields. In the example image, there is an existing chart grouped by a custom field called “Status - QA”, but when navigating down to custom field options this custom field, and many others, are unavailable.

This is impacting multiple projects within different portfolios, but is not affecting global reporting dashboards.

Would greatly appreciate a fix here. Thanks!

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Adding a few more details:

  • Does not affect portfolio dashboards either
  • Does not affect project dashboard filters (expected custom fields are available)
  • Appears to sporadically affect options under “Chart axes”
  • More specific example for the above: in the grouped bar chart style, certain custom fields (“A”) are missing as options, with other custom fields (“B”) still available, for both the X-axis and Group by fields. For stacked bar, "A"s are still missing, with "B"s available, for the X-axis. Yet, for stacked bar’s Group by, instead "A"s are available, with "B"s missing.

Looks to be fixed now. Thanks team!

2 Likes

Hi @AustinA , thanks for reporting this - I also noticed it a couple of days ago.

I’m glad it’s fixed for you but I had a client today that it wasn’t working for them - we couldn’t find all the custom fields.

Just curious is it still fixed for you? Hoping the bug hasn’t come back :grimacing:

Not entirely sure myself. I noticed the error again this morning, but it resolved immediately after doing a hard refresh in the desktop app (CTRL+SHIFT+R)

Thanks @AustinA, I’ll ask my client to try that. :crossed_fingers: