Asana was unable to connect to your webhook because the target has an invalid HTTPS certificate: unable to get local issuer certificate

English Forum Developers & API
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1

Hi All,

I am hoping someone might be able to shed some light on an issue we are having.

we are trying to setup a webhook for an asana project whenever we try to register the webhook to a live url we get the error

Asana was unable to connect to your webhook because the target has an invalid HTTPS certificate: unable to get local issuer certificate

when we tested it on a local environment using ngrok it worked, we are using cloudflare for ssl and dns in case that is a factor

I have tested it within my application and also using postman to register the webhook

doing a POST to

https://app.asana.com/api/1.0/webhooks

{
“data”: {
“resource”: “1210884042867564”,
“target”: “https://[domain].com/api/asana/webhook”
}
}

400 error response
{
“errors”: [
{
“message”: “Asana was unable to connect to your webhook because the target has an invalid HTTPS certificate: unable to get local issuer certificate”,
“help”: “For more information on API status codes and how to handle them, read the docs on errors: Errors”
}
]
}

Have any of you experienced this issue and able to shine some light on it?

Thanks

2

Hello @Patrick_McEneaney - I am sorry you are running into issues with the webhooks. I recommend reaching out to our support team for further help and to create a ticket.

3

Hi Alex,

Yes I have contacted support, been several days with no reply. I will try them again about this.

Thanks

Paddy